Refund Policy

All payments for MausBot Cloud are final. We do not refund a payment, in full or in part, including when you cancel partway through a month or stop using the service. The one exception is a duplicate charge.

If you are charged twice for the same month, we refund the extra charge. Email milind.soni@supamaus.com from the address on your Cloud account with the date of the payment or the order number on your receipt. Dodo Payments, our merchant of record, returns it to the payment method you used.

You can cancel at any time in your Cloud account. Your plan stays active until the end of the month you have already paid for, and then it is not renewed.

The Free plan costs nothing and never expires. Use it to see whether MausBot suits you before you buy a Cloud plan. Compare the plans on our pricing page.

This policy does not affect any rights you have under the consumer law where you live.